Privacy Policy

Welcome to San Pedro Plumber, available at https://sanpedroplumber.net/ (the “Site”). This Privacy Policy explains how San Pedro Plumber (“we,” “us,” or “our”) collects, uses, stores, and protects information when you visit our Site, submit a service request, request an estimate, contact us, or use any of our plumbing-related services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Request plumbing service
• Ask for an estimate
• Complete a contact form
• Call, email, or otherwise communicate with us
• Schedule an appointment
• Subscribe to communications

This information may include:

• Your name
• Email address
• Phone number
• Service address
• Details about your plumbing needs
• Appointment preferences
• Information included in messages, forms, or service requests

Please do not submit sensitive personal or financial information through the Site unless specifically requested through a secure method.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Internet service provider
• Pages visited
• Date and time of your visit
• Referring website
• General location information
• Interactions with the Site

We may use this information to analyze Site performance, understand visitor behavior, improve our services, maintain security, and troubleshoot technical issues.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and service requests
• Schedule plumbing appointments
• Provide estimates and requested services
• Communicate about appointments or service updates
• Improve our Site and customer experience
• Personalize content and service offerings
• Maintain business and service records
• Prevent fraud, misuse, or security threats
• Comply with legal obligations
• Send promotional communications where permitted by law

We may contact you by phone, email, or text message regarding a service request you submitted.

Cookies and Similar Technologies

The Site may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and understand how visitors use the Site.

A cookie is a small data file stored on your device by your browser. You may configure your browser to refuse cookies or notify you when cookies are being used. Disabling cookies may prevent certain Site features from functioning correctly.

Cookies Used by Service Providers

Third-party service providers may use cookies, analytics tools, pixels, or similar technologies when you visit the Site. These providers may help us with:

• Website analytics
• Advertising measurement
• Website hosting
• Security
• Form processing
• Scheduling
• Customer communications

Their collection and use of information are governed by their own privacy policies.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate the Site or deliver services, including:

• Website hosting companies
• Scheduling and customer-management providers
• Email and communication platforms
• Analytics providers
• Advertising providers
• Payment processors, where applicable
• Professional advisers
• Contractors or technicians involved in fulfilling your service request

These providers are permitted to access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required to:

• Comply with applicable laws or legal processes
• Respond to lawful government requests
• Protect our rights, property, or safety
• Protect customers, Site visitors, or others
• Investigate fraud, misuse, or security concerns
• Complete a business sale, merger, restructuring, or transfer

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, storage system, database, or electronic transmission is completely secure. We cannot guarantee the absolute security of information submitted through the Site.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain service and business records
• Resolve disputes
• Enforce agreements
• Meet legal, tax, insurance, or regulatory obligations

Some information may remain in backup systems for a limited period after deletion.

Your Choices

You may choose not to provide personal information, although doing so may prevent us from responding to your inquiry or providing certain services.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in those messages or by contacting us.

Service-related communications, such as appointment confirmations or responses to your requests, may still be sent when necessary.

Accessing, Correcting, or Deleting Your Information

You may contact us to request access to, correction of, or deletion of personal information associated with you.

Requests can be sent to:

[email protected]

We may need to verify your identity before processing a request. Certain information may be retained where required by law or for legitimate business purposes.

Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Request data portability
• Withdraw consent
• Opt out of certain communications
• Submit a complaint to an applicable regulatory authority

These rights may be subject to legal limitations and verification requirements.

California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to request information about the categories of personal information collected, used, disclosed, or shared.

San Pedro Plumber does not sell personal information in exchange for money. Where applicable law defines certain advertising-related disclosures as “sharing,” California residents may have the right to opt out.

To submit a privacy request, email [email protected].

Children’s Privacy

The Site and our services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through the Site, please contact us so we can review and delete it where appropriate.

Third-Party Links

The Site may contain links to third-party websites. Once you leave our Site, your activity is governed by the privacy practices of the third-party website.

We are not responsible for the content, security, or privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

Any revisions will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted indicates your acknowledgment of the revised policy.

Contact Us

For questions, concerns, or privacy-related requests, contact:

San Pedro Plumber
Website: https://sanpedroplumber.net/
Email: [email protected]